Meet the Staff
At any given time, Michigan Road Animal Hospital & Michigan Road Animal Hospital 96th Street employs between 25-30 staff as well as our six veterinarians combined. Our group of animal lovers have one mission: to meet and exceed your pet’s needs, in a comfortable and friendly environment.
The entire hospital staff meets regularly for staff development and educational meetings, and we also meet as teams. These meetings help keep us on top of any changes in veterinary medicine, provide us with team-building opportunities, and offer us the time to discuss how to serve you better.
The Client Service Team
An integral part of the functioning of MRAH, these are the people you talk to when you call us, or stop by. The CSA’s are chiefly responsible for the hospital appointment schedule, checking patients in and out, and client education.
They work very closely with all of the different teams at MRAH, as well as with you–our clients. They want you to have a great experience with MRAH–and want to exceed your expectations. They are knowledgeable in many different areas of pet care including: vaccinations, heartworm/flea/tick preventatives, medications, behavior counseling, and more. Feel free to ask them just about anything!
The Technician Team
If your pet has been admitted to the hospital for surgery or hospitalization, the technicians are who you speak with just before you drop off your pet and usually just before you pick up as well. They are often the individuals phoning you regarding your pet’s status in the hospital, too.
MRAH’s trained technicians provide the medical care that your pet needs, assisting the doctors in almost every way. This includes: drawing blood, giving injections and other medications, filling prescriptions, performing dental cleanings, prepping and monitoring surgical patients, setting IV catheters, etc. They are in charge of all of the patients who are checked into the hospital at any given time.
The technicians work very closely with the doctors and your pet, and are available to answer any questions you have about your pets medical care.
The Veterinary Assistant Team
The backbone of Michigan Road Animal Hospital, our veterinary assistants are our animal caretakers & caregivers.
They work side-by-side with our doctors during office calls, assist the nurses in every aspect of your pet’s care during treatments and surgery, and provide loving care to all of our boarding animals. They work very hard to maintain a clean environment in and around the hospital as well.
You can bet if you’ve been to our hospital that our veterinary assistants know your pet!
The Pet Groomers
Without Carol & Lauren your pets would be awfully furry! They are our fabulous pet stylists at MRAH & MRAH 96th Street. They are both certified professional groomers and would be glad to help your pet look and feel his/her best. Whether you would like them to groom your pet from a photo, a standard breed cut, or a showcut–these ladies really know their stuff. They are always available to chat with you at the time you drop your pet off, and stay until your pet goes home. They will make sure your pet is comfortable and well cared for, offered water, and also potty breaks outside of course!
Grooming typically consists of a bath, haircut, (& we can dye your pet too in some cases!), nail trim, and any bows, bandanas, and even painted toenails you might desire for your pet. Don’t hesitate to contact us today if you would like to schedule a spa day for your furry critter!
